Administrative Operations

This is a 8-month program. The potential candidate is responsible for performing, providing and/or advising on a variety of administrative management services regarding a specialized area or program the unit/staff supports. The incumbent is responsible for front desk operations, pass and forest product permit sales, oversight, and collection of monies from visitors. Coordinates and directs the front desk daily functions to assure optimum operation and responsible for administrative duties related to the operation and maintenance of the facility.
Responds to information requests on topics related to the mission, products, or services of the unit/staff. Explains resources, services, and administrative processes to clients using the appropriate form(s) and/or making appropriate referrals following established procedures. Inquiries may come by telephone, personal visit, or written correspondence.

• Provides training and advisory services to the staff in all program administrative procedures ensuring compliance with regulations.
• Serves as the administrative business process point of contact for the staff regarding the specialized area or program. Responsible for the administrative oversight of various business processes, which may include processing financial, procurement, property, personnel, and other administrative instruments for the unit/staff.
• Provides advice and guidance on specialized area or program specifications to managers, staff, and line managers. Ensures agency compliance with specialized area or program laws, rules, and regulations.
• Develops and implements new systems or administrative processes to meet staff needs (e.g., Administrative Office Procedures Handbook, files maintenance). Identifies, restructures, and recommends ways of eliminating, combining, simplifying or improving administrative office procedures and processes.
• Incumbent prepares and answers correspondence relevant to the specialized area or program. Independently prepares responses to inquiries on routine matters.
• Establishes, maintains and revises the office filing system.